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Heavy-Duty/Agricultural Service Technician Job Opportunity in Lamont, AB
Lamont, ABTalon Recruiting has partnered with a heavy Agricultural Equipment dealership in search of Shop and Field Service Technicians to join their team in Lamont, AB.
Reporting directly to the Service Manager, you will be responsible for diligently maintaining, repairing, and servicing of Customer and Dealership equipment to ensure both customer satisfaction and safety while contributing to overall departmental success. A key priority for a Service Technician is to strengthen brand loyalty and ensure a positive customer service experience.
Job Description:
· Perform work as described on repair order with efficiency and accuracy, in accordance with the manufacturer standards.
· Diagnose the cause of equipment malfunctions and recommend/perform appropriate repairs.
· Inspect equipment to identify necessary repair or maintenance items that may not be included on the repair order and communicate to Service Manager, Shop Foreman or Service Advisor.
· Communicate with the Parts Department/ Service Manager or Service Adviser to obtain needed parts.
· Clearly and accurately document all work performed.
· Attend and successfully complete factory training as required by the manufacturers.
· Keep abreast of factory technical bulletins.
· Follow warranty material disposition procedures.
· Perform other duties as assigned.
· Attend company functions and meetings when requested
Education & Experience:
• Journeyman Certification preferred
• A fundamental understanding of agricultural equipment mechanical fundamentals.
• A fundamental understanding of local farming practices.
Qualifications:
• Customer relationship skills including listening and the ability to communicate effectively.
• Excellent verbal communication and writing skills.• Must own tool set
• Problem solving and critical thinking skills.
• Solid computer skills.
• Good math skills.
• Results oriented and accountable.
• Ability to work independently or within a team.
• Able to demonstrate quality service and high-volume success.
• Adaptable to work evening and weekend shifts as scheduled.
Compensation & Benefits:
• Competitive hourly wage, based on experience
• Field Service Truck/phone for Field Service Technicians
• Insurance package, including vision and dental coverage
Reporting directly to the Service Manager, you will be responsible for diligently maintaining, repairing, and servicing of Customer and Dealership equipment to ensure both customer satisfaction and safety while contributing to overall departmental success. A key priority for a Service Technician is to strengthen brand loyalty and ensure a positive customer service experience.
Job Description:
· Perform work as described on repair order with efficiency and accuracy, in accordance with the manufacturer standards.
· Diagnose the cause of equipment malfunctions and recommend/perform appropriate repairs.
· Inspect equipment to identify necessary repair or maintenance items that may not be included on the repair order and communicate to Service Manager, Shop Foreman or Service Advisor.
· Communicate with the Parts Department/ Service Manager or Service Adviser to obtain needed parts.
· Clearly and accurately document all work performed.
· Attend and successfully complete factory training as required by the manufacturers.
· Keep abreast of factory technical bulletins.
· Follow warranty material disposition procedures.
· Perform other duties as assigned.
· Attend company functions and meetings when requested
Education & Experience:
• Journeyman Certification preferred
• A fundamental understanding of agricultural equipment mechanical fundamentals.
• A fundamental understanding of local farming practices.
Qualifications:
• Customer relationship skills including listening and the ability to communicate effectively.
• Excellent verbal communication and writing skills.• Must own tool set
• Problem solving and critical thinking skills.
• Solid computer skills.
• Good math skills.
• Results oriented and accountable.
• Ability to work independently or within a team.
• Able to demonstrate quality service and high-volume success.
• Adaptable to work evening and weekend shifts as scheduled.
Compensation & Benefits:
• Competitive hourly wage, based on experience
• Field Service Truck/phone for Field Service Technicians
• Insurance package, including vision and dental coverage