Talon Recruiting has partnered with a leading heavy equipment company. Together we are in search of a Field Coordinator to join their team in Columbus, OH.

 Responsible for daily planning and scheduling of work for field assignments and field service personnel.
 Provides the customer with a detailed quote with the scope of repair.
 Discusses with customers required service work prior to executing repairs.
 Follow-up with customers on jobs performed.
 Maintains a level of satisfaction with customers on service performed and with the work of the personnel under his/her direction.
 Opens and maintains field work order files.
 Works with service admin on getting work orders ready to be processed and closed.
 Provides necessary assistance to Shop Foreman and service
mechanics as needed.
 Maintains communications with the Service Manager regarding activities of field repair orders.
 Maintains a high level of morale and work ethic standards for self and service employees under his/her direction.
 Maintains service fleet, repairs, appearance, safety and cost
controls.
 Collect daily truck inspections.
 Maintain service truck files
 Scheduling Field Campaigns to ensure completion in the time frame given by the manufacturer.
 Responsible for maintaining maximum labor efficiency.
 Assist in obtaining parts and supplies for service repair work in cooperation with the Parts Department.
 Promotes good customer and employee relations.
 Reviews, evaluates personnel and makes recommendations.
 Performs other duties as assigned by the Service Manager.

Essential and Non-essential job
 Ensures effective employee relations; mentor, coach, train, and develop while instilling and promoting teamwork.
 Manages departmental performance measures, including visual controls and provides regular progress reports to the manager.
 Promotes and ensures proper safety and incident reporting procedures are in compliance, conducts investigations, and training.
 Maintain a clean and safe work environment.
 All other miscellaneous duties as assigned.

COMPENSATION:
Competitive Salary 
Health Insurance
Dental and Vision Coverage
Paid vacation/Time Off
401k